We Delaparts.com want you to do safe and fun shopping on our online parts shop.
We suppliy auto parts to overseas car dealers and consumers in 120+ countries over the world by EMS.
We are offering "Repair" instead of "Buying a car" to people all over the world considering current international affairs and environmental conservation.

Delaparts.com fully understands the importance of protecting personal information, and observes all applicable laws and regulations relating to privacy protection.
We have designed this Privacy Policy to explain how we safeguard the privacy of our users.

Privacy Policy


This Privacy Policy applies to all matters relating to the handling of personal information on "Delaparts.com" (Delaparts), located at https://www.delaparts.com, which are operated by DOUBLEBOTTOM LLC.

We will comply with all Japanese laws and regulations concerning privacy protection in handling your personal information.
We will only collect your personal information by appropriate and fair means.
We will not use your personal information beyond the scope of the purpose of use that we have previously specified, unless you give your prior consent.
We will not provide third parties with your personal information unless you give your prior consent, other than as specifically set forth in this Privacy Policy.
We will at all times assign responsibility for protection of personal information and development of our internal systems to a designated officer in order to help ensure appropriate management of personal information.
We will maintain appropriate safeguards to protect your personal information from improper disclosure or modification and from unauthorized access.
We will regularly review this Privacy Policy to help ensure that appropriate safeguards are maintained.
We will respond appropriately to requests from our users to disclose the personal information that we maintain concerning them, to correct any inaccuracies in such information and to cease use of their personal information.

Handling of personal data

Appropriate Collection

We will only collect your personal information by appropriate and fair methods.

Type of Information We Collect

The personal information we collect may include your full name, company name, adress, Email address, age, nationality, phone number, occupation, interests and purpose of use of the Website.

Purpose of Use

Personal information we collect may be used for the following purposes:

Providing services on Delaparts,com to customers and conducting related operations
Processing of customer applications for the Online Services for members; Responses to customer order, inquiries and complaints
We may contact you by telephone or Email only if necessary to process your orders and inquiries.
Efforts to design and improve the Service customized to interests of consumers, including through sending mail magazines and questionnaires to customers (no personal information collected thereby will be disclosed to any third parties)
Notifications to contest winners.

Before using personal information for any purpose other than those listed above, we will notify you to request your consent, and will not use your personal information for such other purpose unless you give your consent.

Providing Information to Third Parties

We will not provide your personal information to any third party without your advance consent.


To protect the personal information we collect from threats of improper disclosure or modification and from unauthorized access, and to maintain data accuracy, we have established appropriate physical, electronic and procedural safeguards in accordance with this Privacy Policy.


We instruct our management and employees concerning legal requirements and company regulations related to privacy protection as part of our continuing efforts to manage personal information appropriately.

Contact for Order, Inquiries and Complaints

Delaparts Support Team

Email: support@delaparts.com

Fulfilment Center;
Houjin, Minato-ku
Nagoya, Japan

Business Hours;

9:00AM - 18:00PM (JST)
Monday to Saturday