HOW TO BUY

How to buy Delivery FAQ

How to buy

Delivery

FAQ

Delaparts.com supplies auto parts to overseas car dealers and consumers in 120+ countries by EMS.
We are offering “Repair” instead of “Buying a car” to the world
considering current international affairs and environmental conservation.

How to buy auto parts from Delaparts.com

1. Choose vehicles
Find the vehicle you want to look for parts for. We promise to have a cast selection of parts like the number of stars in the sky. To get right parts, details (shape and wheel drive) have to be selected correctly.

2. Find out auto parts
Select auto parts you look for. You can search it by illustrations/Categories/A-Z parts list. Select auto parts and make sure the delails such as right/left/front/rear, color, conditions, etc.

3. Buy Now
The shipping cost is included in the price. We have variety of payment methods. Before "Buy now", please make sure your delivery address and detail are correct.

4. Delivery
You will receive your item within 14 days. Shipping cost is always included (Door to Door). Please do not worry about extra cost.

How to buy auto parts from Delaparts.com

1. Choose vehicles

Choose the vehicle you want to look for parts for. We promise to have a vast selection of parts like the number of stars in the sky.

2. Find out auto parts

Select auto parts you look for. You can search it by illustrations/categories/A-Z list.

3. "Buy Now"

Before "Buy Now", make sure your delivery detail and address are correct. We have variety of payment methods.
The prices indicated are including delivery to your chosen destination worldwide (Door to Door).

Due to COVID-19, Please expect some delays in the delivery.
See the link below for more information.
Delaparts.com COVID-19 Update

How Delaparts.com delivers auto parts

When the payment has been processed, our experienced mechanics check your item before packing.
Your parts will be shipped by EMS (Express Mail Service) from Japan post.
You will receive your item within 14 days at the place you have specified.
Experience our reasonable car parts and faster shipping.

Due to COVID-19, Please expect some delays in the delivery.
See the link below for more information.
Delaparts.com COVID-19 Update

How Delaparts.com delivers auto parts

EMS shipping

Our experienced mechanics check your items before packing.
You will recieve your item within 14 days at the place you have specified.
The shipping cost for delivery everywhere is always included in the price.

Due to COVID-19, Please expect some delays in the delivery.
See the link below for more information.
Delaparts.com COVID-19 Update

Frequently Asked Questions

What is Delaparts.com?: Delaparts.com is an online auto parts shop based in Japan.
We sell quality auto parts to over 120 countries* through EMS (Express Mail Service).
There are always more than 30,000,000 auto parts in our storage.
How can I get auto parts?: Shipping charges are all included in the price.
We display the total amount on all items. However we do not take responsibility for any import taxes.
Please check import terms in your country before purchasing.
How much is the shipping fee?: Shipping charges are all included in the price.
We display the total amount on all items. However we do not take responsibility for any import taxes.
Please check import terms in your country before purchasing.
How long does the shipping take?: After you finish the transaction processing, we will pre-check the item (approx 2-3 days) and ship it out to you.
EMS will take between 5-10 days to your location. If the package is bigger than 3.0 meters (length+width+height) or if the weight is more than 30 kg, the shipping will be delayed.
Please expect 10-14 days more than standard shipping.
What is your return policy?: Items shipped from Doublebottom.com can be returned within 14 days of receipt of shipment.
14 days return will be accepted only if there is a product failure. Return shipping charges will not be refunded in any case.
Please visit Return Policy for more information.
Can auto parts from Delaparts.com fit my car?: Delaparts.com selects all original genuine parts in Japan. However auto parts from Japanese makers (TOYOTA, NISSAN, etc) are based on right hand drive cars.
European and American car parts are based on both right and left hand drive cars.
Please make sure our parts are compatible with what you are looking for.
What are the payment options?: We provide a variety of payment options, such as through PayPal or by credit card through the online payment processing website "Stripe".
What can I do if I cannot find the parts that I am looking for?: Please let us know via Email (support@delaparts.com). The answer will be delayed due to the vast amount of inquries that we are currently receiving.
How do I find my invoice?: Your invoice will be attached in a confirmation email after payment is received.
I forgot my password.: Please let us know via Email (support@delaparts.com) to set a new password.
How do I resign from delaparts.com?: Please let us know via Email (support@delaparts.com) to resign. Fill "Resignnation" in the title.